Terms of service

TERMS OF SERVICE

Last Updated: 

April 26, 2026

 

 

1. OVERVIEW

This website is operated by Arbour Entertainment Limited (“we”, “us”, or “our”), the official merchandise provider for Nicole Arbour.

By visiting our site and/or purchasing merchandise, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the site, including without limitation browsers, customers, and contributors of content.

If you do not agree to these Terms, you may not access the website or use any services.

 

 

2. ONLINE STORE TERMS

By agreeing to these Terms, you represent that:

  • You are at least the age of majority in your jurisdiction

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any applicable laws, including intellectual property laws

A breach of these Terms may result in immediate termination of your access to our Services.

 

 

3. PRODUCTS & SERVICES

We offer official merchandise associated with Nicole Arbour, including apparel, accessories, and related products.

All products are:

  • Made-to-order

  • Produced and fulfilled via a third-party provider (Printful)

We reserve the right to:

  • Limit quantities of any products

  • Discontinue products at any time

  • Refuse or cancel any order at our sole discretion

 

 

4. PRINT-ON-DEMAND FULFILLMENT

All orders are fulfilled through Printful, a third-party print-on-demand service provider.

By placing an order, you acknowledge and agree that:

  • Products are created after purchase and are not pre-stocked

  • Production and shipping times are estimates and may vary

  • Printful is responsible for manufacturing and shipping logistics

Arbour Entertainment Limited remains the seller of record and is responsible for customer support and policy enforcement.

 

 

5. PRICING & PAYMENT

All prices are listed in [Insert Currency] and are subject to change without notice.

We reserve the right to:

  • Correct pricing errors

  • Cancel or refuse orders where pricing inaccuracies occur

You agree to provide current, complete, and accurate purchase and account information.

 

 

6. SHIPPING & DELIVERY

Shipping times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance processes

  • Production delays from Printful

  • Events outside our control

Customers are responsible for:

  • Providing accurate shipping details

  • Paying any applicable customs duties or import taxes

 

 

7. RETURNS, REFUNDS & EXCHANGES

Due to the made-to-order nature of our products:

  • Returns or exchanges for size, preference, or change of mind are generally not accepted

Refunds or replacements are offered only if:

  • The item is defective

  • The item is damaged upon arrival

  • The wrong item was received

Claims must be submitted within [Insert Number] days of delivery and must include photographic evidence.

 

 

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Ownership

All content on this website, including but not limited to:

  • Artwork

  • Designs

  • Logos

  • Branding

  • Images and text

is owned by or licensed to Arbour Entertainment Limited and/or Nicole Arbour and is protected by copyright, trademark, and other applicable laws.

 

 

8.2 Restrictions

You may not, without prior written consent:

  • Reproduce, duplicate, or copy any designs or content

  • Sell or commercially exploit any merchandise or artwork

  • Create derivative works based on our designs

  • Use branding or likeness for commercial purposes

Unauthorized use may result in legal action.

 

 

8.3 Fan Use Policy

Purchased merchandise is intended for personal, non-commercial use only.

You may not:

  • Resell merchandise at scale

  • Create bootleg or counterfeit versions

  • Use designs for commercial gain

We actively monitor and enforce our intellectual property rights.

 

 

9. USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to our systems

  • Transmit viruses or malicious code

  • Infringe upon intellectual property rights

We reserve the right to terminate access for violations.

 

 

10. ACCURACY OF INFORMATION

We strive to ensure that all information on this site is accurate. However, we do not guarantee that:

  • Product descriptions

  • Pricing

  • Availability

are always complete, current, or error-free.

We reserve the right to correct any errors without prior notice.

 

 

11. THIRD-PARTY SERVICES

Our store operates using third-party platforms, including:

  • Shopify (e-commerce platform)

  • Printful (fulfillment provider)

We are not responsible for:

  • Service interruptions

  • Errors or issues caused by third-party providers

  • External policies or practices

 

 

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • Arbour Entertainment Limited shall not be liable for any indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the product in question

 

 

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Arbour Entertainment Limited from any claims, damages, or expenses arising from:

  • Your breach of these Terms

  • Your violation of any law or third-party rights

 

 

14. TERMINATION

We reserve the right to terminate or suspend your access to our Services at any time, without notice, if you violate these Terms.

 

 

15. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to conflict of law principles.

 

 

16. CHANGES TO TERMS

We reserve the right to update, change, or replace any part of these Terms at our sole discretion.

Changes will take effect immediately upon posting to the website.

Your continued use of the site constitutes acceptance of those changes.

 

 

17. CONTACT INFORMATION

For questions regarding these Terms, please contact:

Arbour Entertainment
Email: Management@arborentertainment.com